Tuesday, April 10, 2012
This specific user will ask me exactly this question at this time of year because its the one time she fires up this software/device/whatever.
This made me think crazy thoughts.
How about this solution - create an automated email knowledgebase where "Past" you emails "Present" you with the answer automagically.
Create a rule in your email software for whenever a specific person emails you during a specific time of year about the Widget2000 device. When that condition is met, email yourself the instructions for creating the magical comma-delimited flat file with the special format that makes it work.
Saves you the trouble of sifting through all your email archive to find the answer. Automated knowledgebase search in a way.
Or you could just invest in a reasonable knowledge repository software. But I think the automatic email knowledgebase sounds kinda cool.
Sunday, April 8, 2012
I finally had some time today to pause and realize there were thoughts and ideas in my head that I hadn't heard because of my hectic life lately. Problem is, though so many of them are blog-worthy and have enough merit to be fleshed out in more detail, I lose most of them quickly.
A few people I know keep notebooks on their person. In a way, I do as well with my smartphone. Unfortunately, using a smartphone in many contexts is frowned upon. Use your phone in church and everyone assumes you're surfing or texting. Take out a notebook and start writing and everyone assumes you're paying close attention. You might even get kudos for being "so attentive and taking notes."
So I think I'm going to give a notebook a try. No harm in that. Hopefully I'll find some things to write about.